An AI concierge running a real hotel, right now.
Guests scan the QR card in their room and simply ask — in English, Hindi, Marathi or Gujarati. StayCopilot understands, checks the hotel's real knowledge, alerts staff when a human is needed, and replies in seconds. Watch it work →
Not a chatbot. An agent that thinks in steps.
Every message a guest sends runs through the same careful loop — understand, act, answer. Nothing is ever made up.
It understands
Google Gemini reads the guest's message with full context — who they are, which room, which language they prefer.
Powered by Gemini 2.5 FlashIt takes action
It looks up the hotel's own policies and menus. If a human is needed — a booking, a request — it opens a ticket with the right staff desk.
Real hotel knowledge · live staff alertsIt answers, safely
The reply is built only from facts it found, in the guest's language — and screened by safety guardrails before the guest ever sees it.
Grounded · brand-safe · fully auditedStep into a room. Ask anything.
These are two real demo rooms at the Taj President. Open a door and talk to Anaya — spa timings, dinner, anything.
Try asking: "Couples spa for tomorrow?"
The same concierge — thinking and replying in Hindi.
The hotel's real catalogue
Jiva Spa, the Salon and in-room dining — 218 services and dishes the concierge answers from. It never invents a price or a timing.
Staff stay in the loop
Bookings and physical requests become tickets in the right team's queue — spa, dining, housekeeping — with replies translated back to the guest's language.
Four doors, all live.
The concierge
No login — scan and talk.
Open the guest app →Request queues
Each desk sees its own queue, secured by PIN.
Open the staff app →Admin console
Properties, privacy controls, oversight.
Open the console →The engine
The agent behind every surface, available as an API.
View the API →| Where | How to get in |
|---|---|
| Guest concierge | No login — just open a room above |
| Staff · Spa desk | PIN 9499 |
| Staff · Food & beverage | PIN 2026 |
| Staff · Concierge desk | PIN 4844 |
| Staff · Housekeeping | PIN 3659 |
| Staff · Night audit | PIN 3926 |
| Admin console | Sign-in token twJ0WZBNxGaLmnoZYgEaHe8C |
The Google stack, end to end.
Google Gemini
Understands, decides and writes every reply — Gemini 2.5 Flash on every turn.
Google Cloud
Running in Mumbai's cloud region, secure and scalable with the property.
The hotel's knowledge
Policies, menus and timings — indexed so the concierge finds facts, not guesses.
Vertex AI
Production migration underway, with Google AI credits already in hand.